{"id":5282,"date":"2022-07-17T17:06:11","date_gmt":"2022-07-17T17:06:11","guid":{"rendered":"https:\/\/www.thinkers360.com\/?p=5282"},"modified":"2025-12-09T16:05:34","modified_gmt":"2025-12-09T16:05:34","slug":"top-50-global-thought-leaders-and-influencers-on-customer-loyalty-2022","status":"publish","type":"post","link":"https:\/\/www.thinkers360.com\/top-50-global-thought-leaders-and-influencers-on-customer-loyalty-2022\/","title":{"rendered":"Top 50 Global Thought Leaders and Influencers on Customer Loyalty 2022"},"content":{"rendered":"

Find and work with the World’s Premier B2B Thought Leaders, Advisors, Authors, Influencers & Speakers (100M+ followers combined). <\/strong><\/em>Join Enterprise Lite<\/a> to work with all of these experts! <\/strong><\/em><\/p>\n

Here\u2019s the Thinkers360 live leaderboard for our top 50 global thought leaders and influencers on Customer Loyalty for 2022. Congratulations to all our thought leaders and experts who participated!<\/p>\n

Know others who should be on this live leaderboard? Help us grow the Thinkers360 community by inviting them to participate<\/a> (free) by sharing their own content today! We amplify your content for free!<\/em><\/strong><\/p>\n

Thought Leaders & Influencers: <\/strong>To join the world\u2019s largest opt-in B2B thought leader community and influencer marketplace, participate in our leaderboards, earn credentials and increase your earnings, sign-up today for free<\/a>!<\/p>\n

Readers & Writers:<\/strong> To contribute your own content and to browse amazing content \u2013 including articles\/blogs, books, podcasts and videos, from our opt-in B2B thought leader and influencer community \u2013 join Thinkers360 today<\/a>!<\/p>\n

Brands & Agencies<\/strong>: Sign up<\/a>\u00a0to find and work with advisors, authors, influencers and speakers in your niche and to showcase and amplify your own executives, thought leaders and content among our opt-in community with over 100M followers on social media combined!<\/p><\/blockquote>\n

More than just a list, Thinkers360 live leaderboards are differentiated by our unique patent-pending algorithms that take a holistic measure of thought leadership and authentic influence looking far beyond social media so brands can find exactly the right experts for their niche<\/em>.<\/strong> Join us today for free<\/a>!<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Rank<\/th>\nPicture<\/th>\nThought Leader Info<\/th>\nThought Leader Score<\/th>\n<\/tr>\n
\n
\n
1<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nSteven Van Belleghem<\/a>
\nNexxworks
\nContact Steven Van Belleghem<\/a><\/td>\n		Score: 100<\/td>\n<\/tr>\n
\n
\n
2<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nShep Hyken<\/a>
\nShepard Presentations
\nContact Shep Hyken<\/a><\/td>\n		Score: 76.10<\/td>\n<\/tr>\n
\n
\n
3<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nTiffani Bova<\/a>
\nSalesforce
\nContact Tiffani Bova<\/a><\/td>\n		Score: 64.69<\/td>\n<\/tr>\n
\n
\n
4<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nSanthakumaran Atmalingam ACXS<\/a>
\nCX Expert Asia
\nContact Santhakumaran Atmalingam ACXS<\/a><\/td>\n		Score: 50.43<\/td>\n<\/tr>\n
\n
\n
5<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nKarl A L Smith<\/a>
\nAgile World
\nContact Karl A L Smith<\/a><\/td>\n		Score: 45.80<\/td>\n<\/tr>\n
\n
\n
6<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nAdrian Swinscoe<\/a>
\nPunk CX
\nContact Adrian Swinscoe<\/a><\/td>\n		Score: 39.64<\/td>\n<\/tr>\n
\n
\n
7<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nHeverton Anunciacao, CSM<\/a>
\nUniversity of Customer
\nContact Heverton Anunciacao, CSM<\/a><\/td>\n		Score: 39.25<\/td>\n<\/tr>\n
\n
\n
8<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nPaul Henderson<\/a>
\nOutcome Leaders
\nContact Paul Henderson<\/a><\/td>\n		Score: 39.25<\/td>\n<\/tr>\n
\n
\n
9<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nJohn Formica<\/a>
\nContact John Formica<\/a><\/td>\n		Score: 37.40<\/td>\n<\/tr>\n
\n
\n
10<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nSteve DiGioia<\/a>
\nSteve DiGioia.com
\nContact Steve DiGioia<\/a><\/td>\n		Score: 36.48<\/td>\n<\/tr>\n
\n
\n
11<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nJukka Ala-Mutka<\/a>
\njukkaam.com
\nContact Jukka Ala-Mutka<\/a><\/td>\n		Score: 35.40<\/td>\n<\/tr>\n
\n
\n
12<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nNicholas Zeisler<\/a>
\nZeisler Consulting
\nContact Nicholas Zeisler<\/a><\/td>\n		Score: 35.40<\/td>\n<\/tr>\n
\n
\n
13<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"Mandisa<\/td>\nMandisa Makubalo, CX Global Thought Leader<\/a>
\nUnlimited Experiences SA
\nContact Mandisa Makubalo<\/a><\/td>\n		Score: 35.40<\/td>\n<\/tr>\n
\n
\n
14<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nYoram Solomon<\/a>
\nInnovation Culture Institute LLC
\nContact Yoram Solomon<\/a><\/td>\n		Score: 35.09<\/td>\n<\/tr>\n
\n
\n
15<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nKaren Mangia<\/a>
\nSalesforce
\nContact Karen Mangia<\/a><\/td>\n		Score: 34.63<\/td>\n<\/tr>\n
\n
\n
16<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nRobin Farmanfarmaian<\/a>
\nArO
\nContact Robin Farmanfarmaian<\/a><\/td>\n		Score: 34.63<\/td>\n<\/tr>\n
\n
\n
17<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nChelsea Marti, M.A.<\/a>
\nCognizant
\nContact Chelsea Marti, M.A.<\/a><\/td>\n		Score: 34.63<\/td>\n<\/tr>\n
\n
\n
18<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nTeresa Allen<\/a>
\nCommon Sense Solutions
\nContact Teresa Allen<\/a><\/td>\n		Score: 34.63<\/td>\n<\/tr>\n
\n
\n
19<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nGart Capote, CBPP<\/a>
\nGart Capote Consulting
\nContact Gart Capote, CBPP<\/a><\/td>\n		Score: 34.63<\/td>\n<\/tr>\n
\n
\n
20<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nBarnaby Wynter<\/a>
\nThe Brand Bucket Company
\nContact Barnaby Wynter<\/a><\/td>\n		Score: 34.63<\/td>\n<\/tr>\n
\n
\n
21<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nTony Johnson, CCXP<\/a>
\nIgnite Your Service
\nContact Tony Johnson, CCXP<\/a><\/td>\n		Score: 34.63<\/td>\n<\/tr>\n
\n
\n
22<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nRichard Halter<\/a>
\nGlobal Retail Technology Advisors llc
\nContact Richard Halter<\/a><\/td>\n		Score: 34.63<\/td>\n<\/tr>\n
\n
\n
23<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nCarol Wain<\/a>
\nMarquee Incentives
\nContact Carol Wain<\/a><\/td>\n		Score: 34.63<\/td>\n<\/tr>\n
\n
\n
24<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nAnne Bahr Thompson<\/a>
\nAnne Bahr Thompson
\nContact Anne Bahr Thompson<\/a><\/td>\n		Score: 34.63<\/td>\n<\/tr>\n
\n
\n
25<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nJyo Shukla<\/a>
\nContact Jyo Shukla<\/a><\/td>\n		Score: 34.63<\/td>\n<\/tr>\n
\n
\n
26<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nRoger Dooley<\/a>
\nContact Roger Dooley<\/a><\/td>\n		Score: 32.54<\/td>\n<\/tr>\n
\n
\n
27<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nAarron Spinley<\/a>
\nSPINLEY.CO
\nContact Aarron Spinley<\/a><\/td>\n		Score: 32.31<\/td>\n<\/tr>\n
\n
\n
28<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nMichael Brandt<\/a>
\nCX-Excellence
\nContact Michael Brandt<\/a><\/td>\n		Score: 32.31<\/td>\n<\/tr>\n
\n
\n
29<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nAnnette Franz, CCXP<\/a>
\nCX Journey Inc.
\nContact Annette Franz, CCXP<\/a><\/td>\n		Score: 31.54<\/td>\n<\/tr>\n
\n
\n
30<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nVladimer Botsvadze<\/a>
\nBotsvadze Marketing Solutions
\nContact Vladimer Botsvadze<\/a><\/td>\n		Score: 31.54<\/td>\n<\/tr>\n
\n
\n
31<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nColin Shaw<\/a>
\nBeyond Philosophy LLC
\nContact Colin Shaw<\/a><\/td>\n		Score: 31.54<\/td>\n<\/tr>\n
\n
\n
32<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nJeremy Cox<\/a>
\nCX-Create
\nContact Jeremy Cox<\/a><\/td>\n		Score: 31.54<\/td>\n<\/tr>\n
\n
\n
33<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nAhmad M. Salih<\/a>
\nKhatib & Alami PTE, Singapore \/ Heriot-Watt University
\nContact Ahmad M. Salih<\/a><\/td>\n		Score: 31.54<\/td>\n<\/tr>\n
\n
\n
34<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nJeannie Walters, CCXP<\/a>
\nExperience Investigators
\nContact Jeannie Walters, CCXP<\/a><\/td>\n		Score: 31.23<\/td>\n<\/tr>\n
\n
\n
35<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nRicardo Saltz Gulko<\/a>
\nEglobalis – Information – Insight – Innovation – Human Experience Boutique Agency
\nContact Ricardo Saltz Gulko<\/a><\/td>\n		Score: 31.16<\/td>\n<\/tr>\n
\n
\n
36<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nEmilia D’Anzica<\/a>
\nGrowth Molecules
\nContact Emilia D’Anzica<\/a><\/td>\n		Score: 31.00<\/td>\n<\/tr>\n
\n
\n
37<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nDavid Carmell<\/a>
\nDEALROCKiT LLC
\nContact David Carmell<\/a><\/td>\n		Score: 30.93<\/td>\n<\/tr>\n
\n
\n
38<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nJohann Botha<\/a>
\ngetITright
\nContact Johann Botha<\/a><\/td>\n		Score: 30.93<\/td>\n<\/tr>\n
\n
\n
39<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nKamales Lardi<\/a>
\nLardi & Partner Consulting GmbH
\nContact Kamales Lardi<\/a><\/td>\n		Score: 30.77<\/td>\n<\/tr>\n
\n
\n
40<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nMartin Tyler-Bennett FCIM<\/a>
\nThe Customer Advocacy Group
\nContact Martin Tyler-Bennett FCIM<\/a><\/td>\n		Score: 30.77<\/td>\n<\/tr>\n
\n
\n
41<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nLuke Jamieson<\/a>
\nwww.LukeJamieson.live
\nContact Luke Jamieson<\/a><\/td>\n		Score: 30.77<\/td>\n<\/tr>\n
\n
\n
42<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nParamita Bhattacharya<\/a>
\nBlurb
\nContact Paramita Bhattacharya<\/a><\/td>\n		Score: 30.77<\/td>\n<\/tr>\n
\n
\n
43<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nGregorio Uglioni<\/a>
\nCX Goalkeeper
\nContact Gregorio Uglioni<\/a><\/td>\n		Score: 30.77<\/td>\n<\/tr>\n
\n
\n
44<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nTommy Swanhaus<\/a>
\nTommy Swanhaus Co
\nContact Tommy Swanhaus<\/a><\/td>\n		Score: 30.77<\/td>\n<\/tr>\n
\n
\n
45<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nRejo Francis<\/a>
\nZee Entertainment Enterprises Limited
\nContact Rejo Francis<\/a><\/td>\n		Score: 30.69<\/td>\n<\/tr>\n
\n
\n
46<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nBrian Solis<\/a>
\nBrianSolis.com
\nContact Brian Solis<\/a><\/td>\n		Score: 30.62<\/td>\n<\/tr>\n
\n
\n
47<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nDonna Peeples<\/a>
\nEnvestnet, Inc.
\nContact Donna Peeples<\/a><\/td>\n		Score: 30.54<\/td>\n<\/tr>\n
\n
\n
48<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nJasenka Rapajic<\/a>
\nAstute Aviation
\nContact Jasenka Rapajic<\/a><\/td>\n		Score: 30.54<\/td>\n<\/tr>\n
\n
\n
49<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nPeter Dorrington<\/a>
\nXMplify Consulting Ltd
\nContact Peter Dorrington<\/a><\/td>\n		Score: 30.54<\/td>\n<\/tr>\n
\n
\n
50<\/div>\n
<\/div>\n<\/div>\n<\/td>\n
\"\"<\/a><\/td>\nLance Mercereau<\/a>
\nXiatech
\nContact Lance Mercereau<\/a><\/td>\n		Score: 30.46<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

Our listing includes members of Thinkers360 and who have curated and shared their thought leadership content \u2013 including articles, blogs, books, keynotes, media interviews, panels, podcasts, social media, speaking events, videos, webinars and whitepapers \u2013 via our platform.<\/p>\n

Our differentiation from the various influencer leaderboards on social media, is that we take a holistic view of thought leaders and experts, beyond their social media activity, and look across all the hats they may wear \u2013 such as academic, author, consultant, entrepreneur, influencer and speaker \u2013 and all the types of thought leadership content they produce.*<\/p>\n

To see the full list (including industry-leading profiles, portfolios and media kits) or to participate (by sharing your own thought leadership content), sign-up<\/a> (free) for Thinkers360 today!<\/p><\/blockquote>\n

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###<\/p>\n

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Thinkers360 is the world\u2019s first, largest and premier B2B thought leader and influencer marketplace \u2014 including academics, advisors, analysts, authors, consultants, executives, influencers and speakers \u2014 with over 100M followers on social media combined. We are differentiated by our unique patent-pending algorithms that measure thought leadership and authentic influence looking far beyond social media alone.<\/strong><\/em><\/p>\n

Individuals:\u00a0<\/strong>Connect and work with global brands as an advisor, author, consultant, influencer, speaker and more. Showcase your thought leadership profile and portfolio, build your media kit, amplify your content, and participate in our global leaderboards and opportunity marketplace:\u00a0Sign-Up (free)<\/a>\u00a0|\u00a0Subscribe to our Newsletter<\/a><\/p>\n

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